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Privacy Policy

Smart-Sleep Accommodation Limited Privacy Policy

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This Privacy Policy explains how Smart-Sleep Accommodation Limited ("we", "us", or "our") collects, uses, and shares your personal information when you use our website www.smart-sleep.co.uk ("Website").

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1. Information We Collect:

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We collect the following types of information:

  • Personal Information: This includes information that can identify you, such as your name, email address, phone number, postal address, and date of birth.

  • Website Usage Information: This includes information about how you use our Website, such as the pages you visit, the searches you perform, and the links you click.

  • Device Information: This includes information about the device you use to access our Website, such as your IP address, browser type, and operating system.
     

2. How We Collect Information:

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We collect information through the following methods:

  • Directly from you: You provide us with information when you register for an account, make a booking, contact us, or participate in any other online activity.

  • Automatically: We collect information automatically through cookies and other tracking technologies.

  • From third parties: We may collect information about you from third-party sources, such as public databases and social media platforms.
     

3. How We Use Information:
 

We use the information we collect for the following purposes:

  • To provide and improve our Website and services.

  • To process your bookings and payments.

  • To respond to your inquiries and provide customer support.

  • To send you marketing and promotional materials.

  • To analyze how you use our Website and services.

  • To comply with legal and regulatory requirements.
     

4. Sharing of Information:
 

We may share your information with the following third parties:

  • Service providers who help us operate our Website and services, such as payment processors, marketing agencies, and data analytics providers.

  • Law enforcement agencies, government officials, or other third parties as required by law.
     

5. Data Retention:
 

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
 

6. Your Rights:
 

You have the following rights under EU and UK data protection laws:

  • The right to access your personal information.

  • The right to rectify inaccurate personal information.

  • The right to erase your personal information.

  • The right to restrict the processing of your personal information.

  • The right to object to the processing of your personal information.

  • The right to data portability.
     

You can exercise these rights by contacting us at the address or email address provided below.

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7. Cookies:
 

We use cookies and other tracking technologies to collect information about your use of our Website. You can control the use of cookies by adjusting your browser settings.
 

8. Security:
 

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
 

9. Children's Privacy:
 

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
 

10. Changes to this Privacy Policy:
 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website.
 

11. Contact Us:
 

If you have any questions about this Privacy Policy, please contact us at:

  • Email: info@smart-sleep.co.uk

  • Address: Smart-Sleep Property Limited, 55 Thorpe Drive, Attleborough, United Kingdom, NR17 2HS

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